Online Sales Administrator - Customer Engagement Specialist

Join CV Bintang Jaya Sukses Mandiri as an Online Sales Administrator and play a pivotal role in driving customer engagement and sales growth. This dynamic position offers you the opportunity to connect with clients, promote high-quality products, and achieve sales targets in Surabaya, Jawa Timur.

As part of our dedicated sales team, you will be responsible for managing online sales channels, including social media platforms, email marketing, and our e-commerce website. Your mission is to enhance customer engagement, build brand loyalty, and ultimately drive revenue growth for our company.

In this role, you will work closely with our marketing and customer service teams to ensure a seamless customer experience. You will use tools like Hootsuite, Mailchimp, and Shopify to manage our online presence and sales funnels. This is your chance to leverage your skills and passion for sales in a fast-paced, rewarding environment.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize online sales channels including social media, email marketing, and e-commerce platforms.
• Develop and execute customer engagement strategies to increase sales and customer loyalty.
• Monitor and analyze sales performance using tools like Google Analytics and CRM systems.
• Create and distribute promotional materials, including newsletters, social media posts, and email campaigns.
• Collaborate with the marketing team to develop and implement marketing campaigns that drive online sales.
• Provide exceptional customer service and support to online customers.
• Stay updated with industry trends and best practices in online sales and customer engagement.
• Achieve and exceed monthly sales targets.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 2 years of experience in online sales, customer engagement, or a related role.
• Proficient in using social media platforms, email marketing tools, and e-commerce systems like Hootsuite, Mailchimp, and Shopify.
• Strong understanding of digital marketing principles and strategies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems and sales analytics tools is a plus.
• Certification in digital marketing or a related field is a plus.

🛠️ Keahlian

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